Refund policy

At KneahRonique Hair & Cosmetics, We strive to process and ship orders as quickly as possible to ensure fast delivery. Please review our policy CAREFULLY before making a purchase. 

ORDER CHANGES & CANCELLATIONS: Customers have a 24 hours window from the time of purchase to contact our customer service team for any order callcellations or adjustments (Including changes to shipping address, items or quantities.) after this 24 hours period, orders are immediately processed and cannot be modified or canceled. 

REFUND,RETURNS, OR EXCHANGES: All Sales are FINAL. We do not offer refunds, returns, or exchanges under any circumstances once the 24 hour window has passed unless the mistake is on management's behalf.

Customer Responsibility: it is the customers responsibility to:

1:Ensure ALL ORDERS details are correct before completing checkout 

2: Provide accurate shipping information

3:Review Items And Quantities carefully

WE ARE NOT RESPONSIBLE for incorrect information entered at checkout.

CONTACT US: For order changes within 24 hour time frame, Please Contact us IMMEDIATELY using the customer service information listed below . 

CeoMrsBrown@gmail.com ONLY !! You will not get a response via, social media.

By Completing a purchase with KneahRonique Hair & Cosmetics, you agree to this policy in full!